Signposting Services

Pharmacy First

Pharmacy first – black country ICB blackcountry.icb.nhs.uk

Website: Black Country ICB (blackcountry.icb.nhs.uk)

Address: Local pharmacy (NHS Find a Pharmacy)

What can they help you with? 

  • Minor ailments and conditions
  • Nappy rash
  • Cold sore
  • Skin problems
  • Sprains and strains
  • Hayfever
  • Bites and stings
  • Dry eyes

You can now get clinical advice and treatment from local pharmacies in the Midlands for a range of minor illnesses including UTIs, conjunctivitis and eczema. Check if your local pharmacy is taking part NHS England — Midlands » Pharmacies offering Extended Care Services.


NHS 111

GP Access Hub (Our Net)

Phone: 111

Online: 111.nhs.uk (for people aged 5 and over only)

Video Relay (BSL): signvideo.co.uk

When you think you need A&E, go to NHS 111 first. They’ll help you right away and, if needed, a healthcare professional will call you.

GPO Access Hub – (Our Net)

Website walsallpcn.net


One you Walsall

Website: oneyouwalsall.com

Phone: 01922 440044

Book online: oneyouwalsall.com/book-online/

What can they help you with? 

  • Weight management
  • Stop smoking
  • Emotional wellbeing

GP Access Hub (Our Net)

Website: walsallpcn.net

Phone: 01922 501999

Based at Pinfold Health Centre and Broadway Medical Practice.
These offer extra bookable GP appointments in the evenings between 6:30pm – 9:00pm, 10:00am – 3:00pm at weekends & 11:00am – 1:30pm on Bank Holidays.


Minor Eye Conditions Service (MECS)

Website: primaryeyecare.co.uk

Address: Find a practice

What can they help you with?

  • Red eye or eyelids
  • Dry, gritty or uncomfortable eyes
  • Eye irritation and inflammation
  • A lot of recent discharge from the eye or watery eye
  • Recently occurring flashes or floaters
  • Painful eye
  • Ingrowing lashes
  • Recent and sudden loss of vision
  • Foreign body in the eye

Physiotherapy / MSK (Musculoskeletal

Website: walsallhealthcare.nhs.uk

Phone: 0121 568 4311 or 01922 721172 ext. 6881.

Email: [email protected]

Address: 1st Floor, Darlaston Health Centre, Pinfold Street, Darlaston, Walsall, WS10 8SY

And via a number of other community locations.

What can they help you with? 

  • Osteoarthritis
  • Joint and muscle pain
  • Back and neck pain
  • Musculoskeletal injury

Walsall Talking Therapies

Website: blackcountryhealthcare.nhs.uk

Phone: 01922 608400

Self-refer online: blackcountryhealthcare.nhs.uk

What can they help you with? 

  • Depression
  • Anxiety
  • Post Traumatic Stress Disorder (PTSD)
  • Conflict
  • Life changes
  • Grief and loss
  • Relationships

Mental Health Crisis

Website: blackcountryhealthcare.nhs.uk

Phone: 0800 008 6516 (24/7)

Text: 07860 025 281

What can they help you with? 

A mental health crisis is when you feel your mental health is at breaking point, and you need urgent help and support.


Deaf Crisis Text Service (SHOUT)

Website: signhealth.org.uk

Text: DEAF to 85258 (24/7)

What can they help you with? 

A trained crisis volunteer will respond and reflect on what you’ve said. They will invite you to share the information you feel comfortable with.

The volunteer will help you sort through your feelings, supporting you until you feel more calm and safe.


Sexual Health (WISH Clinic)

Website: walsallsexualhealth.co.uk

Phone: 01922 270400

Email: Via their website walsallsexualhealth.co.uk

Address: 36 Navigation St, Walsall WS2 9ED

What can they help you with? 

  • Sexually Transmitted Infections (STIs)
  • Contraception
  • Pregnancy
  • Sexual Assault

Specsavers Audiology

Website: specsavers.co.uk

Address: Find a store

What can they help you with? 

  • Hearing check
  • Hearing aids
  • Earwax removal

Abortion Services

BPAS

Website: bpas.org

Phone: 0345 7304030

Textphone: 0345 365 1450

What can they help you with? 

If you discover that you have a pregnancy that you feel you are unable to continue with, they will be there to support you to make a decision that is right for you.


NUPAS

Website: nupas.co.uk

Phone: 0333 004 6666

Email or live chat: Via their website nupas.co.uk/contact-us

What can they help you with? 

National Unplanned Pregnancy Advisory Service (NUPAS) has been commissioned by the NHS to provide FREE pregnancy advice, counselling and termination of pregnancy services, including pregnancy testing, STI screening and contraception across the North West, Yorkshire, Staffordshire and London. Initial consultation appointments are available 7 days a week. We also provide these services for privately funded clients.


MSI

Website: msichoices.org.uk

Phone: 0345 300 8090

Book online: msichoices.org.uk/book-online

What can they help you with? 

They specialise in abortion treatments, advice and support for clients considering their pregnancy options.


Continence Team

Website: walsallhealthcare.nhs.uk

Phone: 01922 605752

Email: [email protected]

What can they help you with? 

Community Continence is a nurse-led service offering holistic assessment, advice, treatment and management of bladder, bowel and continence related issues.


Emergency Contraception

Website: nhs.uk

Address:

What can they help you with? 

There are 2 types of emergency contraception:

  • the emergency contraceptive pill (morning after pill) – there are 2 types, Levonelle or ellaOne
  • the intrauterine device (IUD), or coil

Travel Vaccinations

Website: nhs.uk

Address:

What can they help you with? 

If you’re planning to travel outside the UK, you may need to be vaccinated against some of the serious diseases found in other parts of the world.


Adult Social Care (Social Services)

Website: go.walsall.gov.uk

Phone: 0300 555 2922

Textphone: 07919 014 925

Email: [email protected]

Address: Walsall MBC, Adult Social Care, 3rd Floor, Zone 3D, Civic Centre, Darwall Street, Walsall, WS1 1TP

What can they help you with? 

Safeguarding of vulnerable adults and older people.


Substance Misuse Service (The Beacon)

Website: changegrowlive.org

Phone: 01922 669840

Email: [email protected]

Address: 30 Station Street, Walsall, WS2 9LZ

What can they help you with? 

They can help you to cut down or stop drinking or taking drugs. They can also give you the advice to help you stay safe and healthy.