Have Your Say/ PALS

We hope that you will be happy with all aspects of your health care, but in the unfortunate event that you have a complaint, comment or suggestion connected to this practice, please address it to our practice manager who will deal with your concerns appropriately. She will reply to your complaint within 3 days, and will aim to finalise the outcome within 21 days.

If you are not happy with the way in which we have dealt with your complaint,you can contact NHS England at [email protected] or phone 03003112233

PALS


Walsall has a Patient advice and Liaison service which can often resolve a problem before it becomes a complaint. The phone number is 01922 656463

Email: [email protected]